Roamio OTA IR Remote Dead After 1 Day?

I purchased the Roamio OTA at Best Buy yesterday as our gateway to cord-cutting from Dish and initially everything was going smoothly. This morning I followed the instructions for programming the TiVo remote to operate the power and volume of our Vizio TV and that was also working well for a few minutes. After testing the power and volume buttons a few times I noticed that the remote seemed to freeze up with a solid amber light showing. It would not respond so I simply removed and reinserted the batteries. This seemed to get it working again, but the second time it happened I once again pulled and replaced the batteries. This time the remote become unresponsive and no more red or amber lights would flash when pressing buttons. I tried to reset using the hold Tivo+TV Power buttons, as well as the other suggested combinations of Tivo+C, etc...but the solid red light never comes on at all no matter what I do. I have also tried 3 different sets of fresh batteries just to be sure.

I contacted Tivo support and they are sending a replacement remote but I am concerned that this might happen again since it was working fine before programming it for the TV. The new unit will be here next week and in the meantime I will try to rely on the iOS app to control the Roamio. Has anyone else experienced anything like this?

Thanks,
M