Hi,
I just wanted to inform others who have still not been able to get Plex or IHeart Radio to show up on their Tivo devices, that, I was informed by Tivo support that this is one of those "permissions" issues similiar to the problem with getting Netflix to work. If you have tried the reboots and forced connections to Tivo and still have no Plex, you will probably need to call Tivo Support and then be prepared for about a week to get the permissions fixed as the normal support folks can identify this issue, they have to forward it to "engineering" people to go in and fix it.
I tried the reboot/ forced connection numerous times without success, sent an email, which was never responded to, and finally called to get the above information. I was told to expect a fix by the end of this coming week.
Apparently, this issue is by the device, not by your "account" as I have several V2 minis and a couple Premieres which got the update but not my Roamio +, or any of my V1 minis.
Anyway, if you are still not getting Plex to show up, you might want to call Tivo and ask them to check the "permissions" on the problem device(s).
I just wanted to inform others who have still not been able to get Plex or IHeart Radio to show up on their Tivo devices, that, I was informed by Tivo support that this is one of those "permissions" issues similiar to the problem with getting Netflix to work. If you have tried the reboots and forced connections to Tivo and still have no Plex, you will probably need to call Tivo Support and then be prepared for about a week to get the permissions fixed as the normal support folks can identify this issue, they have to forward it to "engineering" people to go in and fix it.
I tried the reboot/ forced connection numerous times without success, sent an email, which was never responded to, and finally called to get the above information. I was told to expect a fix by the end of this coming week.
Apparently, this issue is by the device, not by your "account" as I have several V2 minis and a couple Premieres which got the update but not my Roamio +, or any of my V1 minis.
Anyway, if you are still not getting Plex to show up, you might want to call Tivo and ask them to check the "permissions" on the problem device(s).
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