vendredi 27 mai 2016

Can't get verification: V58 on HBO and XOD searchable, but not playing

How's it going everyone, 1st post. I have a Roamio that I've got pared with Comcast, however it is not verifying. All of my SD and HD channels work just fine, but when I go to HBO, it gives me the V58 code. When I go to XOD, it allows me to search everything, but when I go to play something (HBO content and regular content) the monochrome screen pops up and tells me to contact my cable provider and then lists the cable card info. I've been on the cable card phone line 3 different times, they've refreshed the signal plenty of times. I called the national tech line and talked to a tier 3 guy. He verified everything was in the system correct, and then told me its 100% Tivo, which I don't agree with. What next steps should I take? Verify firmware versions? I have a PM into comcast teds on the Xfinity forums, and waiting for a response. He hasn't been active since Monday, which leads me to believe he may be on vacation. I should be. Thanks for any and all help.


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