samedi 28 mai 2016

Xfinity on Demand tuner usage results in random recording failures

OK I'm pretty sure that the XOD app using a tuner is causing random recordings to fail because Tivo is trying to use the tuner that's tied up with an XOD video. What you see in History is that the recording failed because of a 'problem getting tuner'. That's the very unhelpful error that results.

This is a VERY BAD BUG, because you never know when a recording is going to fail. I've only seen it when my wife is watching XOD, so I assume there's a tuner allocation bug that causes Tivo to try to pick the XOD tuner by mistake instead of using one of the other 5 free tuners.

And yes, my tuners have not all been in use when this happens. Every time I've seen this it's simply been a bug, there's no signal errors or Cablecard authentication issues. In fact when I've caught it (like last night) I could immediately hit record on the show that failed and it would record in progress.

Crossposted this to Tivo forums in hope that someone there will take a look.


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