Haven't seen this issue before:
I have had a Roamio with Comcast with cable card working fine for over 2 years. Yesterday, turned on the TV and all channels other than local stations are showing a V58 channel not authorized error (both sd and hd).
I have a Premier on a second TV with a cable card that is still working fine.
I have tried restarting the Roamio and running through the guided set up and still get the V58 error. The Roamio is on software version 20.5.9.
Has anyone heard of something like this happening before? I couldn't find anyone posting about a similar problem.
Why would this error suddenly show up on the Roamio? Is it likely that the cable card died and needs to be replaced? Or could something have happened on Comcast's system and the card needs to be repaired to the Roamio box? My hunch is that I need to swap out the card for a replacement but wanted to post here to get some feedback.
I'm just dreading having to deal with Comcast customer service again.
Thanks for any feedback.
I have had a Roamio with Comcast with cable card working fine for over 2 years. Yesterday, turned on the TV and all channels other than local stations are showing a V58 channel not authorized error (both sd and hd).
I have a Premier on a second TV with a cable card that is still working fine.
I have tried restarting the Roamio and running through the guided set up and still get the V58 error. The Roamio is on software version 20.5.9.
Has anyone heard of something like this happening before? I couldn't find anyone posting about a similar problem.
Why would this error suddenly show up on the Roamio? Is it likely that the cable card died and needs to be replaced? Or could something have happened on Comcast's system and the card needs to be repaired to the Roamio box? My hunch is that I need to swap out the card for a replacement but wanted to post here to get some feedback.
I'm just dreading having to deal with Comcast customer service again.
Thanks for any feedback.
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