My first post and I apologize if it's been asked elsewhere, but I'm beyond frustrated. I have been using a Roamio Plus and a Mini over a MoCA network and here is my issue:
One day, out of nowhere, my Mini stopped being able to play any recorded shows (actually "Play" was no longer even an option, the first option was "Delete") and no longer allowed me to play live TV (I was getting the V113 error). This began on August 17.
After repeated emails to TiVo, chat conversations with TiVo, and one 2 1/2 hour phone call with TiVo, this is a rundown of everything that I have tried:
1. Reset and recycled the power on the Roamio Plus, the Mini, and my cable router countless times;
2. Called Comcast to make sure that they didn't turn on the MoCA on my router (which I was told could "cancel out" the TiVo MoCA);
3. Ran through "Guided Setup" on both the Roamio Plus and the Mini multiple times;
4. TiVo eventually sent me a new Mini because they said the V113 error message was very rare and nothing we had done fixed it (the problem continued after the new Mini arrived); and
5. Finally, I set up everything in my house so that I wouldn't have to use MoCA to see if that was the culprit but, as I expected, even with MoCA removed from the equation, the problem persisted.
Because everything that could have been tried with the Mini was tried, the only thing I can come up with is that, for some reason, the Roamio Plus is not allowing the Mini to stream anything. When I had both up and running everything looked fine, both would connect to TiVo, internet on both worked, and I could see what shows were recorded on both. The Mini would show that it was connected to the Roamio Plus, but I couldn't watch any recorded shows or live TV on the Mini. The Roamio Plus works fine, but my Mini is a brick right now.
I'm sorry for the long post, but any help that can be offered is GREATLY appreciated.
One day, out of nowhere, my Mini stopped being able to play any recorded shows (actually "Play" was no longer even an option, the first option was "Delete") and no longer allowed me to play live TV (I was getting the V113 error). This began on August 17.
After repeated emails to TiVo, chat conversations with TiVo, and one 2 1/2 hour phone call with TiVo, this is a rundown of everything that I have tried:
1. Reset and recycled the power on the Roamio Plus, the Mini, and my cable router countless times;
2. Called Comcast to make sure that they didn't turn on the MoCA on my router (which I was told could "cancel out" the TiVo MoCA);
3. Ran through "Guided Setup" on both the Roamio Plus and the Mini multiple times;
4. TiVo eventually sent me a new Mini because they said the V113 error message was very rare and nothing we had done fixed it (the problem continued after the new Mini arrived); and
5. Finally, I set up everything in my house so that I wouldn't have to use MoCA to see if that was the culprit but, as I expected, even with MoCA removed from the equation, the problem persisted.
Because everything that could have been tried with the Mini was tried, the only thing I can come up with is that, for some reason, the Roamio Plus is not allowing the Mini to stream anything. When I had both up and running everything looked fine, both would connect to TiVo, internet on both worked, and I could see what shows were recorded on both. The Mini would show that it was connected to the Roamio Plus, but I couldn't watch any recorded shows or live TV on the Mini. The Roamio Plus works fine, but my Mini is a brick right now.
I'm sorry for the long post, but any help that can be offered is GREATLY appreciated.
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