Bolt 30 second skip ahead not working

I've got a new Bolt+ and the 30 sec skip ahead doesn't work like my older units. It just does a 30 sec slow forward. Tried the SPS30S and that doesn't correct the problem. This is my second Bolt unit and they both had the same problem. Contact online support and they never heard of this complaint before but then TiVo support has gone down hill over the years.

Bolt 30 second skip ahead not working