Problem with Cisco tuning adapter box

Hi, new here- We have a Roamio with cable service from Spectrum (was Brighthouse) in the Orlando area. The tuning adapter box (Cisco) seems to lock up about every 2 weeks with the tivo throwing up a message about no connection and we have to pull the power cord on the cisco box to get it working again.

We have been dealing with this for over a year. Had Brighthouse techs come out twice and check everything. We are on our third tuning adapter box from the cable company.

Some helpful people...

Problem with Cisco tuning adapter box

Problem with Cisco tuning adapter box