mardi 3 mai 2016

New to Tivo - How to tell if I bought a New or Refurb Bolt

Hi. New to Tivo after abandoning previous attempts at a unified entertainment system using WD Media Live players, then Roku 3's.

I bought a 1TB Bolt and 2 Mini's off of Amazon which the ad says New to all 3. However, when I received my Bolt, the seals / stickers on the box were pealed off and it appears the unit / DVR had been unwrapped, then re-wrapped.

Obviously an "open box" item, but my question centers around the sticker on the outside of the box. The original "Tivo Service Number" has another sticker over the top of it with a bar code, product description, etc... and says "New".

I tried to peal it back but its a cheap sticker that tears. Additionally, the 10 character alpha/number below the bar code (2nd sticker) starts with "X001" which doesn't match up to anything else i've seen or read so far.

So... Did I get a refurb unit passed off as new, or an open box unit passed off as new?


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