mardi 2 août 2016

Waking Up screen randomly appearing on Roamio OTA

Hello,

About four months ago, I got an Roamio OTA TiVo Series 5 and a Mini. Both have been working fine.(So glad to get rid of DirecTv!)

Last week, I noticed that the Roamio was on the Waking Up screen. The only thing I was able to do was unplug it. I did and everything was fine for about a week. Last night, while using the Mini, suddenly the signal disappeared. I went to the Roamio and it was again at the Waking Up screen. Then this morning it happened again. So I think it is getting worse.

I saw somewhere that this could be a hard drive failure. Is that a possibility? I didn't purchase any special warranty but it has only been about four months. Any idea what the issue could be and what the best way to get it resolved is?

Thank you for the help.

-G


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