mardi 18 novembre 2014

Amazon Prime Login Bug on 20.4.5

I am a Tivo reseller and have our demo units upgraded to the new OS 20.4.5. I also added a client's boxes to the priority update queue and they received the update today. All boxes have the new Amazon and Vudu apps.



Now for the Bug:

On our demo Roamio plus I entered our Amazon Prime information and the app works great (aside from the terribly slow keyboard interface with no shortcut options like the Vudu login keyboard). Then I moved to the Tivo Mini. After entering the same information with no errors typed in the user name and password, an error message appears telling me that I have entered incorrect login credentials. I tried reentering the information various times, but the login never goes through.



At the clients house, this time I entered the clients amazon info in their Tivo Mini first and the account setup without any issues. I then entered the info in the Tivo Roamio Pro and receive the same error message for incorrect login.



So it seems like that you can only run Prime on one of your boxes, not all of them. This issue needs to be resolved before the major roll out.



If you want to move the account info to a different box you need to deregister it from the current one. This is done by press yellow for help in the app and selecting deregister from the app menu



Community please chime in if you are experiencing this problem or have a solution. Thanks for reading.




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