So I purchased a Tivo Roamio on Nov 3rd. Nov 4th I was told to stop by my local Time Warner store and pick up a cable card, which I did. Went on Tivo's website and purchased a lifetime subscription. Then I get to inserting the cable card and "pow" wrong card. (It's not an M card)
So I take the card back to the store and said I need the M card with the tuning adapter... She looks at me like I'm from Mars and has no idea what I'm talking about. Said that is the only type of card they carry. I lay the card on the counter and say "You might as well take this back" and she says "Nope, you have to mail it into Time Warner's home office and request an M card to be sent to you".
Alright? So it's now the 5th, I call TW cable card help and they tell me "Absolutely, we will send you out an M card and tuner, just mail the other card back when you receive this one... should be 3-5 days.... Cool!
I call on the 10th and ask if there is an update on when I'll receiving the card.. I'm told it was actually was mailed today and should receive it in 5 - 7 days. I'm like oookkkkkay.
It's now the 17th. I called this morning to find out that they are on back order and I'm 12th in line to get one. Apparently they have a shortage in the northeast (Upstate New York). WTF? Now I'm pi$$ed!
I called complaining and apparently they are checking more local stores to see if they have any laying around. So currently I have a $650.00 paper weight. Can I still use the Tivo for now with just the coax cable? I get like 80 standard channels, not in HD from it... but it's better than nothing.
So I take the card back to the store and said I need the M card with the tuning adapter... She looks at me like I'm from Mars and has no idea what I'm talking about. Said that is the only type of card they carry. I lay the card on the counter and say "You might as well take this back" and she says "Nope, you have to mail it into Time Warner's home office and request an M card to be sent to you".
Alright? So it's now the 5th, I call TW cable card help and they tell me "Absolutely, we will send you out an M card and tuner, just mail the other card back when you receive this one... should be 3-5 days.... Cool!
I call on the 10th and ask if there is an update on when I'll receiving the card.. I'm told it was actually was mailed today and should receive it in 5 - 7 days. I'm like oookkkkkay.
It's now the 17th. I called this morning to find out that they are on back order and I'm 12th in line to get one. Apparently they have a shortage in the northeast (Upstate New York). WTF? Now I'm pi$$ed!
I called complaining and apparently they are checking more local stores to see if they have any laying around. So currently I have a $650.00 paper weight. Can I still use the Tivo for now with just the coax cable? I get like 80 standard channels, not in HD from it... but it's better than nothing.
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