I am wondering what the maximum number of failed Comcast cable cards are the record?
First MCard -- Activation OK, but total failure in pairing -- drive 90 miles round trip to swap it out with another Motorola MCard
Replacement MCard -- activates, partial pairing -- all installer menu setup values are good except for VAL: which gets a "?" instead of a "V" for validation -- this allows all channels but premium to work but Comcast AND Tivo Support cannot get FULL PAIRING accomplished that is VALID -- at least 18 total hours (including Comcast waits in the phone queue but NOT drive time to nearest Comcast store) and 15 tries including a number of reboots over a three day period. YIKES!!! No matter how many times it was "hit" by Comcast, or how many times MCard was removed and the whole thing was started over, NO JOY!!
When we went to the bedroom to watch the other Tivo, we found that Comcast support had DEACTIVATED ITS MCARD -- another wait on the tech support phone line to get it reactivated and paired -- but that was successful and reasonably quick -- it is a Premiere XL and had been previously online for a few years.
I gave up and am having Comcast come out and personally install a cable card -- am wondering what the maximum number of failed Comcast cable cards is the record before getting one to fully work. :mad:
I WILL give credit to Comcast support and Tivo support for staying with me for up to and more than an hour at a time trying to get the pairing accomplished with a "V" value for validation in the installer menu.:up:
(FWIW, all of my A/V components are hard-wired via Ethernet cables to gigabit router and gigabit switches using cat 6 cables)
First MCard -- Activation OK, but total failure in pairing -- drive 90 miles round trip to swap it out with another Motorola MCard
Replacement MCard -- activates, partial pairing -- all installer menu setup values are good except for VAL: which gets a "?" instead of a "V" for validation -- this allows all channels but premium to work but Comcast AND Tivo Support cannot get FULL PAIRING accomplished that is VALID -- at least 18 total hours (including Comcast waits in the phone queue but NOT drive time to nearest Comcast store) and 15 tries including a number of reboots over a three day period. YIKES!!! No matter how many times it was "hit" by Comcast, or how many times MCard was removed and the whole thing was started over, NO JOY!!
When we went to the bedroom to watch the other Tivo, we found that Comcast support had DEACTIVATED ITS MCARD -- another wait on the tech support phone line to get it reactivated and paired -- but that was successful and reasonably quick -- it is a Premiere XL and had been previously online for a few years.
I gave up and am having Comcast come out and personally install a cable card -- am wondering what the maximum number of failed Comcast cable cards is the record before getting one to fully work. :mad:
I WILL give credit to Comcast support and Tivo support for staying with me for up to and more than an hour at a time trying to get the pairing accomplished with a "V" value for validation in the installer menu.:up:
(FWIW, all of my A/V components are hard-wired via Ethernet cables to gigabit router and gigabit switches using cat 6 cables)
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