I recently moved (temporarily) from a location on one Comcast system to a location on another Comcast system that has existing Comcast service. The old system worked fine with CableCard, I figured it would be a phone call (or three), and I'd be up and running on the new system, with a few extra channels to boot (old location was a ~600mhz Sci Atlanta system from the late '70's, the new location is an 860mhz Moto system rebuilt in 2011).
I called and paired the card, or so I thought. The card was authorized, and worked OK for Digital Starter channels, but not for Preferred or HBO. So I called back. And back and back. After call 7 of not being able to handle the pairing of a CableCard to a TiVo, they told me to go get a new CableCard because there wasn't anything else they could do.
So Call 8 was to pair the CableCard. Shouldn't be a big deal, right? Now I have NOTHING. Every single channel V58's out.
What on earth is so wrong at Comcast that they can't handle the simple task of pairing a CableCard and a TiVo? I thought that this level of sheer incompetence was the sole domain of Verizon, but I guess not.
Tomorrow will be call #9.
I called and paired the card, or so I thought. The card was authorized, and worked OK for Digital Starter channels, but not for Preferred or HBO. So I called back. And back and back. After call 7 of not being able to handle the pairing of a CableCard to a TiVo, they told me to go get a new CableCard because there wasn't anything else they could do.
So Call 8 was to pair the CableCard. Shouldn't be a big deal, right? Now I have NOTHING. Every single channel V58's out.
What on earth is so wrong at Comcast that they can't handle the simple task of pairing a CableCard and a TiVo? I thought that this level of sheer incompetence was the sole domain of Verizon, but I guess not.
Tomorrow will be call #9.
Aucun commentaire:
Enregistrer un commentaire