Hi! We are trying to set up a MoCa network in our home to connect a Roamio and a Mini. We have 2 MoCa adapters (as the TiVo representative told us to do) - one connected to the cable modem and router and one connected to the Roamio. The Roamio device works perfectly on its own but we are having problems with setting up the network.
The power light and the ethernet light both light up solid on both MoCa adapters. However, the coax light does not light up on either MoCa adapter and have never been illuminated on either.
I am very competent with troubleshooting technical issues on my own and with representatives but this one is stumping the entire family. All of the wiring has been checked and rechecked and all of the wired connections are set up correctly. We have no idea about how the cables in the walls are wired or if we have appropriate splitters and would not know how to find out that information. I have called TiVo twice now to try to fix this issue but we still are out of luck with the Mini (and also the coax lights on the adapters).
Any help is appreciated!!
The power light and the ethernet light both light up solid on both MoCa adapters. However, the coax light does not light up on either MoCa adapter and have never been illuminated on either.
I am very competent with troubleshooting technical issues on my own and with representatives but this one is stumping the entire family. All of the wiring has been checked and rechecked and all of the wired connections are set up correctly. We have no idea about how the cables in the walls are wired or if we have appropriate splitters and would not know how to find out that information. I have called TiVo twice now to try to fix this issue but we still are out of luck with the Mini (and also the coax lights on the adapters).
Any help is appreciated!!
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