Frustrated with tivo stream

I got a tivo stream a week ago and and it reboots it's self when I am watching shows. Sometimes I can can watch a show for 30 minutes before it reboots but it reboots most of the time at 5 to 10 minutes of a show



Tivo stream and tivo roamio are both on a weird network on the same router.



Is there a way to fix this problem? Should I call tivo about it