lundi 23 mars 2015

can't kill demo mode on Roamio Plus

Hi,

I recently picked up a refurbished Roamio Plus. It upgraded to the latest firmware, but seems to have been in retail demo mode at some point. With each restart, it briefly starts the Tivo-through-the-decades video, but never completes -- about 5 or 10 seconds into the black-and-white portion of the startup, it immediately jumps to the demo mode "Introducing Roamio" video loop.



The odd thing is that I could complete the guided setup and it did download the guide and is recording programs according to the One Pass list, but there are still vestiges of demo mode. For instance, after 15 min. of inactivity on the remote control, it switches back to the Introducing Roamio video. I can return to what I was viewing with the Live TV button, but the inactivity timeout keeps triggering the demo video if I don't touch the remote for 15 min. I gather that on a normal power-on restart, the Roamio is supposed to put up an "Exit demo mode?" dialog, but this unit never does that -- just starts to play the startup video, only to jump immediately into demo mode. Does anyone know a different way to cancel demo mode for good? Now that I have over a week of recordings, it would be great if I could find some way to exit demo mode without having to wipe the hard drive of recorded shows.

Thanks!




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