I recently replaced our Premiere XL with a new Roamio Pro. We're on Tim-Warner here in Austin, so we require a Tunig Adapter for SDV. I swapped out the CableCARD and connected the new unit in place of the old, and everything has been working great for the past three weeks. However, over the weekend, it started to miss recordings. Not miss them entirely, mind you, but only record the first 60-70 seconds of some shows. Checking the History shows they all got the same error: "Problem getting tuner."
That has to be one of the least helpful error messages I've encountered yet, not to mention the least accurate - it was obviously able to obtain a tuner, because it successfully started recording each show. Perhaps it had trouble retaining the tuner, but that still doesn't give me much to go on.
Figuring that the culprit is more likely to be the TA than the TiVo, I power cycled the TA, and it all appears to be working fine again now, but I'm concerned that that may simply have masked the problem, and/or that it will return in another few weeks.
Has anyone else experienced this problem? I'm still (just) within the 30-day return period - should I place a call with TiVo so that I have it on record in case it does it again?
That has to be one of the least helpful error messages I've encountered yet, not to mention the least accurate - it was obviously able to obtain a tuner, because it successfully started recording each show. Perhaps it had trouble retaining the tuner, but that still doesn't give me much to go on.
Figuring that the culprit is more likely to be the TA than the TiVo, I power cycled the TA, and it all appears to be working fine again now, but I'm concerned that that may simply have masked the problem, and/or that it will return in another few weeks.
Has anyone else experienced this problem? I'm still (just) within the 30-day return period - should I place a call with TiVo so that I have it on record in case it does it again?
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