jeudi 5 mars 2015

OnePass bug

The OnePass feature's introduction seemed helpful, as it meant that my mother could access Amazon Prime videos directly from the familiar "My Shows" list. I now regret encouraging this, given what I just learned.



She'd been looking forward to seeing Downton Abbey, which became the first series that she's binge-watched. Unfortunately, she did so without realizing that she'd skipped the ninth episode of both season 2 and season 3. She felt as though pieces of the story were missing, but she couldn't figure out why.



Apparently, because those installments (as well as the ninth episode of season 4) aired as Christmas specials, they're listed not under their respective seasons (as they appear in Amazon's app, and probably Vudu's too), but under "Extra" (which isn't even displayed unless the red "C" button is pressed).



I assume that this is a glitch stemming from some peculiarity in the data that the DVR has been provided. I hope the issue can be addressed. I wish that I'd spotted the problem sooner, as I feel terribly guilty about my mother's Downton Abbey viewing being spoiled (which seems to bother me more than it does her, to be honest).




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