Hello,
Long Long time lurker/reader here (great community you have here with tons of info). Some specs on my tivo
Software: 20.4.6a.RC1-01-2-758
RS Corrected/Uncorrected: 0/0 (rarely do I have any at all)
SNR: 34-36 depending on time/day
Signal Strength: 95-97% again depending on time/day
My cable card is paired correctly which has been verified by tivo/comcrap many times
Misc Cables: 1 splitter which is brand new, all wires from the wall to my tivo are as old as my xl4 is which I purchased in August 2014
I think that covers everything so my issues that have me debating dropping tivo..
Issue 1: Ever since (it seems at least) they came out with the one pass update I've had nothing but issues. The biggest most frustrating issue is what I call "digital noise". In a nutshell what happens is I record any show on any channel and sometime through the show there is a hiccup in my signal/digital noise appears on my screen and now when I try to transfer the show over to my pc (as I watch stuff on my ipad) it only transfers over up to digital noise then stops. It doesn't matter if I use tivos old free desktop or the new paid one or kmtgg it stops everytime. I've tried pausing it on the spot that has the digital noise and slowly fast forwarding through it while its transferring. Nothing the recording is basically useless unless I watch it on my tv. Which defeats the purpose of me owning a tivo basically. Now I know it isn't my cable card as I've swapped cable cards many times and I've seen no difference. The digital noise issue is completely random, it doesn't seem to matter if I record sd/hd/noon/8pm/2am/etc. To be blunt, tivo has been extremely useless with this issue. I've even been told my internet connection isn't fast enough to transfer over the file from my tivo and that is why its incomplete......wtf? I have a 125MBps Down 20MBps Up Connection, I work with computers and the internet all day long I know my connection is fine.
Issue 2: GUIDE! Holy CRAP! WTF happened here?!?!? am I the only one on comcrap (CT area) with the worst guide in history? I completely understand tivo doesn't do the guide it comes from TMS who gets it from the cable companies. I understand again that once you get deep into the guide (around 1 1/2 weeks-2 weeks mark) you will find some "To Be Announced" I'm fine with that. But when the to be announced never go away and never update I have a problem with that. I have huge blocks of "to be announced" like 5am to 9pm then 9pm to 3am the following day. I connect to tivo services just fine, its connect through a RJ5 cable as my tivo is an arm reach from my router. I connect to their server probably 3-4 times a day with 0 updates. I've redone my guided setup so many times I can probably be a level 1 tech support employee for them. I've done the advanced guided setup (where instead of letting tivo ask you what channels you have, you select the cable package).
I'm a month away from just dropping tivo completely. I have so many tickets opened it is seriously sad. Has anyone had anything like these issues? They sent me a new tivo in exchange for this tivo cause they thought it was broken.....that tivo didnt' even boot up it was dead in the box.
Long Long time lurker/reader here (great community you have here with tons of info). Some specs on my tivo
Software: 20.4.6a.RC1-01-2-758
RS Corrected/Uncorrected: 0/0 (rarely do I have any at all)
SNR: 34-36 depending on time/day
Signal Strength: 95-97% again depending on time/day
My cable card is paired correctly which has been verified by tivo/comcrap many times
Misc Cables: 1 splitter which is brand new, all wires from the wall to my tivo are as old as my xl4 is which I purchased in August 2014
I think that covers everything so my issues that have me debating dropping tivo..
Issue 1: Ever since (it seems at least) they came out with the one pass update I've had nothing but issues. The biggest most frustrating issue is what I call "digital noise". In a nutshell what happens is I record any show on any channel and sometime through the show there is a hiccup in my signal/digital noise appears on my screen and now when I try to transfer the show over to my pc (as I watch stuff on my ipad) it only transfers over up to digital noise then stops. It doesn't matter if I use tivos old free desktop or the new paid one or kmtgg it stops everytime. I've tried pausing it on the spot that has the digital noise and slowly fast forwarding through it while its transferring. Nothing the recording is basically useless unless I watch it on my tv. Which defeats the purpose of me owning a tivo basically. Now I know it isn't my cable card as I've swapped cable cards many times and I've seen no difference. The digital noise issue is completely random, it doesn't seem to matter if I record sd/hd/noon/8pm/2am/etc. To be blunt, tivo has been extremely useless with this issue. I've even been told my internet connection isn't fast enough to transfer over the file from my tivo and that is why its incomplete......wtf? I have a 125MBps Down 20MBps Up Connection, I work with computers and the internet all day long I know my connection is fine.
Issue 2: GUIDE! Holy CRAP! WTF happened here?!?!? am I the only one on comcrap (CT area) with the worst guide in history? I completely understand tivo doesn't do the guide it comes from TMS who gets it from the cable companies. I understand again that once you get deep into the guide (around 1 1/2 weeks-2 weeks mark) you will find some "To Be Announced" I'm fine with that. But when the to be announced never go away and never update I have a problem with that. I have huge blocks of "to be announced" like 5am to 9pm then 9pm to 3am the following day. I connect to tivo services just fine, its connect through a RJ5 cable as my tivo is an arm reach from my router. I connect to their server probably 3-4 times a day with 0 updates. I've redone my guided setup so many times I can probably be a level 1 tech support employee for them. I've done the advanced guided setup (where instead of letting tivo ask you what channels you have, you select the cable package).
I'm a month away from just dropping tivo completely. I have so many tickets opened it is seriously sad. Has anyone had anything like these issues? They sent me a new tivo in exchange for this tivo cause they thought it was broken.....that tivo didnt' even boot up it was dead in the box.
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