lundi 27 avril 2015

One Mini comes up but 2nd Mini won't work

I installed a Roamio Plus and 2 Mini's this weekend. I've been a long time TiVo user, but this was my first experience with Moca.

The first mini came up fine, but everything went into the toilet on the 2nd mini which didn't want to connect to the internet. After several Roamio reboots it finally completed setup and worked ok. I then, installed the POE between the TWC splitter outside and the primary cable feed. I immediately noticed that the 2nd mini then started making a popping sound when changing channels then the video started breaking up and the unit spewed errors. I remove the POE which didn't help, so I reinstalled the POE.

In the room where the Roamio was set up, I had a 2 way splitter with 1 cable to the tuning adaptor and 1 to the cable modem. (TWC) I had a cable on the tuning adaptor out to the Roamio in.

TiVo tech support said that forcing MoCa through the tuning adaptor wasn't good, so I bought a 2 Ghz+ 4 way splitter. (Couldn't find a 3 way) I ran an independent coax line to the Roamio bypassing the tuning adaptor. The 4th port on the splitter was unused. (I hope that's not a problem)

After that the cable modem wouldn't connect to the internet which was a mystery, so I removed the POE again, and the internet came up, however the 2nd mini still didn't work.

In the diagnostic process with TiVo support I noted that signal strength was not good on the tuners (70-85%). After all this the signal strength returned to 95%. I'm suspicious of the POE as a cause for this.

So, could someone provide a recommendation for what to try next?


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