I've had my Roamio Plus for two months and it has worked perfectly. This morning I turn the TV on and I don't have access to any SDV channels. The error is "This channel is temporarily unavailable". I power cycled both the TA and the Roamio. I then called TWC local tech support and they transferred me to the cable card support line.
The cable card tech had me redo the power cycle, and then check the TA diagnostics. The STATU SUMMARY read Ready, B'cast Only. At this point he said the TA was bad, so I packed it up and swapped it out at TWC.
I installed the new in box TA and got the same result. I called the TWC cable card support direct, and after several reboots he thinks the problem is local and I now have a repairman coming tomorrow.
Has anyone else encountered this problem?
My TA readings are;
Status Summary
INITIALIZATION
Status: Ready - B'cast Only
POST and Boot Results
BOOT STATUS
UNcfg: Broadcast
RF Statistics
DAVIC: ?
Status: Locked
PowerKEY Information
Received
EMMs: 0
SWITCHED DIGITAL VIDEO
CLIENT
Authorized: Yes
Service Gp: 32033
RF Ip Addr: 0.0.0.0
SERVER
Status: Unavailable
Thanks,
Tom
The cable card tech had me redo the power cycle, and then check the TA diagnostics. The STATU SUMMARY read Ready, B'cast Only. At this point he said the TA was bad, so I packed it up and swapped it out at TWC.
I installed the new in box TA and got the same result. I called the TWC cable card support direct, and after several reboots he thinks the problem is local and I now have a repairman coming tomorrow.
Has anyone else encountered this problem?
My TA readings are;
Status Summary
INITIALIZATION
Status: Ready - B'cast Only
POST and Boot Results
BOOT STATUS
UNcfg: Broadcast
RF Statistics
DAVIC: ?
Status: Locked
PowerKEY Information
Received
EMMs: 0
SWITCHED DIGITAL VIDEO
CLIENT
Authorized: Yes
Service Gp: 32033
RF Ip Addr: 0.0.0.0
SERVER
Status: Unavailable
Thanks,
Tom
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