TiVo Mini netflix error v312

Greetings all --



I haven't been on this forum in years; glad to see it's still active.



I recently did the 10yr loyalty promotion and got a Roamio Pro and two TiVo Minis. I have Verizon FiOS and use my own Linksys wrt1900ac router.



After getting Verizon to repair the cable card, most everything is working great... with the exception of Netflix on the two Minis. When I go to start it, I get the spinning ball wheel and then this error message:



Application Loading

Netflix is loading onto the TiVo box.

Please wait a moment and try starting Netflix again (V312).



I've power cycled the minis, tried unchecking and rechecking Netflix in the video providers on the Roamio, reconnecting, power cycling everything. Nothing helps.



I called TiVo support and they are blaming the network, either in my house or at Verizon. They sent me the attached doc, some of which is truncated on the right, but I don't think it matters because the Minis pass the port configuration test, plus I have very little in the way of tricked-up configuration on my router.



My searches here and on the broader internet haven't produced any help. Does anyone here have any suggestions?



Thanks,

dave

Attached Files

Which-Network-Ports-and-IP-Addresses-Need-to-be-Open-When-Using-my-TiVo-DVR.pdf (7.8 KB)