I have a cable card that was working great in a 2-tuner Premiere. I recently got a Roamio. Called the special Comcast cable card hotline and while it appeared they had done it corectly, I got all channels EXCEPT my HBO channels. I called them back twice to try and have this resolved, but they were unable to.
They claimed each time the were not able to unpair the cable card from the old Premiere and therefore also can't fully pair it with the new Roamio. They also claimed that their system has limited access to my market (Atlanta) & this is the reason for the issue. I have never had this problem before with numerous Tivos (series 3s and Premieres).
They scheduled a tech to come next week to solve this. Its supposedly no charge and I can handle this, but has anyone else had this issue. I always thought FCC rules said cable cards HAD to be self-installed. Just wondering.
They claimed each time the were not able to unpair the cable card from the old Premiere and therefore also can't fully pair it with the new Roamio. They also claimed that their system has limited access to my market (Atlanta) & this is the reason for the issue. I have never had this problem before with numerous Tivos (series 3s and Premieres).
They scheduled a tech to come next week to solve this. Its supposedly no charge and I can handle this, but has anyone else had this issue. I always thought FCC rules said cable cards HAD to be self-installed. Just wondering.
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