vendredi 21 août 2015

Upgraded Roamio in Startup loop . . Help!

Hi All,

Tivo diagnosed my 2 month old roamio refurb as being stuck in a startup loop. The good news is that they will replace it for free. Woot! Now for the questions . . .

1) The support rep said that the startup loop is alway caused by a bad HDD. Is this true?

I ask because I upgraded my drive from 500 gb to 3 TB. I'd hate to think that my brand new 3 TB drive was faulty.When I removed the 3 TB drive from the roamio and put the original 500 bace in, I still got the start up loop.

2) will tivo, upon inspection of the return unit, be able to tell that I swapped the drives?

3) Is it advisable to try putting my 3 TB drive (with all of its recorded shows) into the new unit they send to me?

4) Once a unit is in loop mode, does swapping to a clean HDD make a difference?

Thanks,

Tom


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