Cox in Tidewater, VA

My mother is moving from DirecTv to Cox and I am considering putting in Tivos. Anyone in the Tidewater area have any good or bad experiences they want to share? The Cox sales rep warned me about 'synchronizing' issues but couldn't explain what that meant...



The TV package would be the Cox Advanced choice and I am thinking a Roamio Plus and a Mini.



TIA



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